Loading... Please wait...

Shipping & Returns

 

Frequently Asked Questions

 

Where do we ship, and how much is shipping?
For your convenience, we ship anywhere in the continental 48 states by Fed-Ex. Standard ground shipping rates are FREE. At the checkout you can choose ground or expedited shipping (expedited shipping cost is based on your given zip code). We ship to Hawaii, Alaska and Puerto Rico at additional cost. We ship to APO by USPS only.
Will my order be shipped the same day I order it?
Orders ship within 3 business days and usually ship sooner!
Shipping to family or friends!
We will enclose a gift card with your name and a personal greeting. Your family and friends will be impressed, surprised, and very pleased to receive such a special gift from you personally.  You may also ship different items from your order to different people.  Simply provide us with the addresses and gift messages during the checkout process.
What is our Return Policy?
We make every effort to accommodate our customer's needs. If you are not satisfied with your product, please contact us before you ship the item back. We do not accept returns without prior authorization. Defective goods and shortages must be reported to us within 5 days of receipt of goods. A 20% restocking fee will be charged for all returned merchandise.

All return shipments must be shipped back to us at the customers expense before credit can be applied. All returns must be made within 15 days of receiving your shipment; the contents must be in its original packaging. Upon receiving your returned item we will issue a refund of your original purchase price less the 20% restocking fee.
*Note: Items altered in any way are not eligible for return.
*Note: Expedited shipping fees are non-refundable.
*Note: Additional fees may apply for oversize or large orders.